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How We Protect Your Account and Payment Data

When you open an account at 337 sports, your personal information and deposit history stay secure with us.

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337 sports How We Protect Your Account and Payment Data
CONTACT OUR TEAM

Reach Out With Privacy Questions

Team online

Live Chat

Open the chat window in your account lobby or on this site. Our support team responds during business hours to answer questions about what data we hold and how to request access.

Email Support

Send a message to [email protected] with your account username and the nature of your privacy request. We reply within 48 hours with details on how to proceed.

Account Settings

Log in to 337 sports, go to your profile and select Privacy & Data. You can review what we store, download your account history, and request corrections from there.

HOW WE KEEP IT SAFE

Inside 337 sports Data Security Practices

Encrypted Connections

Every deposit via DANA, OVO, GoPay or QRIS and every login to your account uses SSL encryption. Your payment details never travel unencrypted across the internet to our servers.

Payment Verification

When you withdraw, we verify your identity through your registered payment method. This confirms the payout goes only to the account holder who made the original deposit.

Cookie & Tracking Use

We use cookies to keep you logged in, remember your preferences, and measure site performance. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention Schedule

Account activity logs stay on file for 3 years after your account closes. Personal details are anonymised after 12 months unless required by local regulation or an open account dispute.

Third-Party Access

We share your data only with payment processors and account-verification partners, never with advertisers. Each partner signs a data-protection agreement matching our standards.

Request Your Data

Email [email protected] or use the Account Settings privacy option to download a copy of everything we hold on you. Requests are fulfilled within 14 days.

Your Questions About Privacy at 337 sports

We collect your name, email, phone number, date of birth, address and banking details when you open an account. We also log your login times, game types played, deposit and withdrawal history, and device information to keep your account secure and comply with law.

We anonymise personal details within 12 months of account closure. Activity logs stay on file for 3 years for dispute resolution and regulatory purposes where local law requires it. You can request deletion sooner by contacting support.

Yes. Log into 337 sports, go to Account Settings, then Privacy & Data, and select Download My Data. Or email [email protected]. We send a complete file within 14 days, including account history and payment records.

Only our payment processor and our internal accounting team access your payment details. Your card or wallet credentials are never stored on our servers. Each partner is bound by strict confidentiality agreements.

No. We do not sell, rent or share your personal information with marketers, advertisers or data brokers. We share data only with payment processors and compliance partners strictly to deliver your account and meet regulations.

Contact support immediately via live chat or email [email protected]. Change your password right away. We investigate all security concerns and notify you within 48 hours if your data was affected. We also report breaches to regulators where law requires it.

Yes. Essential cookies (login, account security) cannot be disabled. But you can turn off marketing and analytics cookies in your browser settings or through the privacy banner when you first visit 337 sports. Opting out does not affect your gaming experience.

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